The shipping is only available in the Netherlands as of now. The extension of shipping area to other EU countries is planned later this year so stay tuned for more updates.
It depends on where you are. Orders processed for the address in the Netherlands will take 1-2 business days to arrive. Other EU countries can take anywhere from 5-7 days. A delivery tracking number will be provided in your confirmation email.
We use all major carriers and local courier partners, which are operated under the PostNL network throughout Europe.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Please see our Return / Refund Policy for more guidelines.
Regardless of product types, we make sure to pack your ordered item with appropriate packing materials and deliver with care.
We make maximum effort deliver your item safely. However damage happens to you, please send us an email with the order # and photo of the damaged product. We would love to help you.
You can contact us through our contact page! We will be happy to assist you.